Return Policy
Click HERE to start your return.
We want you to love your order! If you’re not completely satisfied, we gladly accept returns within 30 days of deliveryfor a refund or store credit.
Returns requested after 30 days will be considered unauthorized and will not be processed.
✅ Return guidelines:
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Items must be unworn, unwashed, and in original condition, showing no signs of wear.
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Include your original packing slip inside the return package.
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All returns are inspected, and we reserve the right to reject returns that don’t meet our policy.
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Original shipping charges are non-refundable.
🚫 Items not eligible for return:
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Final Sale items (any item ending in $0.99 or marked “Final Sale”)
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Accessories & jewelry due to hygiene reasons:
Hats, scarves, hair accessories, earrings, necklaces, belts, socks, etc.
📦 How to return
If you purchased Free Returns + Package Protection at checkout:
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Your return label is free!
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Start your return in our Returns Portal, and follow the instructions to print your pre-paid label.
If you didn’t purchase Free Returns + Package Protection:
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You can still return through our Returns Portal.
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Simply purchase a discounted return label there to save time and money.
📝 Steps to return:
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Visit our Returns Portal.
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Enter your Order ID and email address.
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If you added Free Returns + Package Protection, your return is covered! Otherwise, purchase your return label.
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Print your label, attach it to your return package, and include your packing slip inside.
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Drop it off with the carrier listed on your return label.
📌 Specialty item notes:
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Shoes: Must be returned in their original box (no postal labels directly on the box). Shoes must be unworn.
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Swimwear: Must include the hygienic liner intact and be unworn.
⚠ Important:
We’re not responsible for return packages lost or stolen in transit. Keep your return tracking number or proof of postage for your records.
Need help? Our customer service team is always happy to assist:
📧 xaby.alwaysbeyourselfx@gmail.com